Orders are processed within 1-2 business days. Delivery times vary by location:

• Netherlands: 1 business day
• Belgium: 2 business days
• Europe: 2-5 business days

You’ll receive a tracking number once your order ships. Delays may occur during peak seasons or due to external factors beyond our control.

Yes! We offer a 100% Results Guarantee. Use the product daily for 12 weeks, document your progress, and if you don’t see results, you’re eligible for a full refund.

Yes! All Delassy® products are 100% cruelty-free and made with ethically sourced, high-quality ingredients. We believe in beauty without harm.